For coaching and hypnotherapy services provided by FullSpectrumNow
At FullSpectrumNow, I take your privacy seriously. This page explains how I collect, use, store, and protect any personal information you share with me as part of our work together. My aim is to make this process clear, simple, and respectful.
1. Who I Am
My name is Valentina, and I offer coaching and hypnotherapy sessions under the name FullSpectrumNow. You can contact me anytime at [email protected].
2. What Information I Collect
To support you effectively, I may collect and hold the following types of personal information:
- Your name and contact details (email address, phone number)
- Session notes or questionnaires you complete
- Relevant information you choose to share during sessions (e.g., goals, background, personal experiences)
- Payment information (but please note: I do not store card or bank details)
3. How Your Information Is Used
I use the information you provide to:
- Deliver personalised coaching and hypnotherapy services
- Keep in touch about sessions and follow-ups
- Maintain accurate records for professional and legal reasons
- Improve the quality and integrity of my service
You won’t receive marketing or newsletters from me unless you’ve actively asked for them.
4. Lawful Basis for Holding Your Data
I collect and hold your data based on one or more of the following:
- Your consent (e.g. when you book a session)
- Our agreement or contract (e.g. when we work together)
- My legal obligations (e.g. to keep appropriate records for tax or insurance purposes.
5. How I Store and Protect Your Data
- Your digital data is stored securely on password-protected devices and cloud services I trust.
- Written notes (if any) are stored in a locked location.
- Only I have access to your information, and I never share it with third parties unless required by law or if you request it in writing.
I retain session records and client notes for up to 7 years (in line with insurance recommendations), after which they are securely deleted or destroyed.
6. Confidentiality
Everything you share with me in a session is kept confidential. The only exceptions to this are:
- If I believe there is a serious risk of harm to you or someone else
- If I’m required to share information by law
- If I’m asked to provide limited information to a professional supervisor (a standard practice to maintain quality and ethics)
In any of these cases, I will always aim to speak with you first wherever possible.
7. Your Rights
You have the right to:
- Access the personal data I hold about you
- Request changes or corrections to your information
- Ask for your information to be deleted (except where I must retain it for legal or insurance reasons)
- Withdraw your consent at any time (though this may affect how we work together)
To make any request, just contact me via email.
8. Changes to This Notice
If I update this privacy notice in the future (for example, to reflect changes in how I work), I’ll share the new version on my website. You can also request a copy by email.
9. Questions?
If you have any questions or concerns about how your information is handled, I’m always happy to talk it through. You can reach me at: